Smart video doorbell systems are being handed out free of charge to help vulnerable residents experiencing a high number of cold callers or those targeted by scammers.

As part of a new project in East Renfrewshire, devices such as the popular Ring doorbell are being given to those who meet a range of criteria.

They are being fitted at no cost with eligibility worked out on an individual case basis based around vulnerability, financial harm and scams.

Councillor Danny Devlin, convener for housing and environment, told the Barrhead News: “A smart doorbell is a great way to keep your home safe and secure.

“These video doorbell systems have a range of benefits for your home, over and above home security, with many using them to watch over their elderly or vulnerable family members and protect them from doorstep callers.

“A video doorbell lets you see who is knocking at your door without answering it and say no to cold callers without having to engage in conversation.”

A total of 36 units have already been rolled out to date and, upon successful referral, Trading Standards and Care and Repair visit properties to install the devices.

An app is then installed on the resident’s phone or tablet and Trading Standards discuss any other measures which can be put in place to help potential vulnerabilities.

This includes supporting residents to ensure the correct privacy settings are in place when the system is set up.

“The majority of people who knock on your door are likely to be genuine, but at times rogue traders are in the area with the intention of trying to get consumers to pay for unnecessary or substandard work in their home,” added Cllr Devlin.

“This project has numerous benefits and will help many of our residents to remain independent, whilst feeling safer in their own homes, giving themselves and family members peace of mind.”

If you think you or a family member would benefit from having a video doorbell installed, email or phone 0141 577 3782.

To read the council’s self-help financial harm toolkit for advice on how to stay safe and avoid scams visit

It contains useful information on many areas including doorstep crime, email scams, living with dementia and scams, unwanted mail, online shopping, financial abuse, power of attorney and much more.

Trading Standards also install nuisance call blockers free of charge to vulnerable residents.

If you or a family member are receiving high numbers of nuisance calls, visit, phone or email to apply and discuss the range of bespoke support available.