A number of homes and premises in the Neilston area have been left without internet this week.

Residents say their Wifi went down on Tuesday with some still unable to get online today (October 14).

Organisations and businesses such as Neilston Development Trust, Neilston Co-op and The Village Chippy have also reported issues.

Cherylann McCool, who lives in the village and whose household has been without phone and internet service for two days, told the Barrhead News: “My husband works from home on Wednesday and Thursdays.

“Yesterday he tried to work using his mobile phone but due to his job it was very difficult for him and today he said if the internet wasn’t back he would be going into his work.

“In most homes nowadays they have a lot of items that need the internet and I would imagine some medical things.

“We have basically been told to wait but our provider won’t say what the issue is. We are paying for a service that we are not getting any use of."

According to website Down Detector, customers in Glasgow and surrounding areas have reported problems with several firms which supply broadband in the past 24 hours.

The problem in Neilston, however, is due to an isolated incident at a single street cabinet.

A spokeswoman for Openreach, which maintains the telephone cables, ducts, cabinets and exchanges across the country used by most providers, said: “We were alerted to a fault in a broadband street cabinet that serves some households in Neilston early yesterday.

"Following investigation, engineers tracked the cause to a partially faulty component in the cabinet, affecting a small number of local households.

"Most of the properties served by this cabinet are not affected.

"We currently have an engineer on stand-by awaiting the arrival of a replacement part, which is needed to complete the repair.

"We’re really sorry for the inconvenience and hope to have services fully restored as soon as possible.”